Terms of Service
Effective Date: November 2025 | Last Updated: November 2025
Agreement
By using OurRoots.Africa, you agree to these terms. If you don't agree, please don't use our platform.
Who We Are
OurRoots.Africa is operated by 3Men Pty Ltd (trading as Afrofeast), ABN 83678873839.
Address: 81–83 Campbell Street, Surry Hills, NSW 2010, Australia
Email: hello@afrofeast.travel
Phone: +61 433 960 900
Survey: surveys.ourrootsafrica.com/ghana-heritage-travel
What We Provide
OurRoots.Africa is a heritage preparation platform for the African diaspora. We provide educational content, community features, and tools to help you prepare for your heritage journey.
Founding Member Pricing ($199 Lifetime)
Founding members pay $199 once and get lifetime access.
- One-time payment of $199
- Lifetime access to Cultural Explorer tier
- No annual renewals or price increases
- Access begins at beta launch (March 2026)
- 30-day money-back guarantee after launch
Important:
- Lifetime access is non-transferable (one person only)
- Cannot be sold, gifted, or shared
- Account deletion forfeits lifetime access forever
- "Lifetime" means as long as the platform exists
Annual Pricing (After Founding Phase)
After the founding phase closes, new members pay annually:
- Curious Traveller: $99/year
- Cultural Explorer: $199/year
- Heritage Seeker: $299/year
Payment
- Payments processed securely by Stripe
- All fees in USD
- Founding members: one-time payment, lifetime access
- Annual members: billed automatically each year
- See Refund Policy for refund terms
Your Account
- Must be 18+ to create an account
- Keep your password secure
- Don't share your account with others
- You're responsible for all account activity
Acceptable Use
You agree NOT to:
- Use the platform for illegal activities
- Harass or harm other users
- Post offensive or hateful content
- Share false information
- Hack or disrupt the platform
- Copy our content without permission
- Share your login credentials
Content Ownership
All content on OurRoots.Africa is owned by 3Men Pty Ltd or our partners. You may use content for personal purposes only. You may NOT copy, redistribute, or use content commercially.
Survey Participation
We encourage members to complete our heritage survey at surveys.ourrootsafrica.com/ghana-heritage-travel. Survey responses help us build features you need. Participation is voluntary. See our Privacy Policy for how we handle survey data.
Disclaimers
- Educational platform: We provide education, not travel booking services
- Safety: You're responsible for your own safety when traveling
- DNA interpretation: We provide cultural context, not medical advice
- Partner services: We're not responsible for third-party tour operators
Limitation of Liability
To the maximum extent permitted by law, 3Men Pty Ltd is not liable for indirect or consequential damages. Our total liability is limited to the amount you paid for your membership.
Changes to Terms
We may update these terms from time to time. We'll notify you of significant changes via email. Founding member pricing is protected and won't be affected by future changes.
Cancellation
- Founding members: Can request account deletion anytime (forfeits lifetime access)
- Annual members: Can cancel anytime (no refund for unused time after 30-day guarantee)
- We may terminate accounts that violate these terms
Governing Law
These terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in Australian courts.
Contact Us
Questions about these terms? Contact us:
Email: hello@afrofeast.travel
Phone: +61 433 960 900
Address: 81–83 Campbell Street, Surry Hills, NSW 2010, Australia
© 2025 3Men Pty Ltd (trading as Afrofeast). All rights reserved.